Black Woman Mafia
Return Policy
If you have any questions regarding this return policy, please email Black Woman Mafia at: [email protected]
Return for exchange only.
We do not offer refunds. We offer exchange of products only.
Quality checks on returns.
1. When a return item arrives, we will inspect it to ensure it is return- eligible and meets the applicable return requirements. If the item passes our quality check, we will issue an exchange. If our inspection finds that the returned item is not return-eligible or does not meet the return requirements, we will reject the return and refuse to issue an exchange.
If the return item is rejected, we will send the item back to you at the same address that was specified in the original order. Currently, the return shipping fee for sending the rejected-return item to you is $5.99, and we reserve the right to adjust this fee.
2. In certain cases, we reserve the right, at our sole discretion, to offer a refund on the rejected-return item, instead of sending it back to you.
3. If you receive a damaged/defective item, please contact Black Woman Mafia at: [email protected] within 24 hours of receiving the product.
14-day exchange
Our policy is a 14-day exchange from the day of receiving the product. As long as the product is in the same condition as it was mailed to and in the 14-day period an exchange is allowed.